![]() I'd be checking outputs from sudo launchctl list and checking for the status of those jobs when this message appears, as something seems to be killing or kicking those jobs out of memory. MAU has a PrivilegedHelperTool as well as a launch daemon job to handle it ( /Library/LaunchDaemons/.plist and /Library/PrivilegedHelperTools/). If the “ Autoupdate cannot connect to the update server ” error does still occur, you can try to contact Microsoft customer support as a last resort.How are you installing Microsoft Defender and Edge? PKG or Jamf App Catalog? What config profiles? Therefore, if you aren’t already doing so, try to use a proxy and check if the update process proceeds as expected. There have been reports that some users have been able to fix this issue simply by using a proxy. After installing this update as well, check to see if the issue still occurs.Install this update and after that download the Mac 2011 14.7.7 Update.First of all, download the Mac 2011 Service Pack 1 14.1.0 Update.Try to update Microsoft Office and check if the Autoupdate service is able to connect to the update server.Click on “OK” and navigate back to the main screen.Click on the “+” button parallel to the “IPV4 or IPV6 addresses” button.In the Network tab, click on “Advanced” and then select the “DNS” option.Clicking on “Network” in System Preferences ![]() Click on “System Preferences” and then select “Network”.Check and see if the “ autoupdate cannot connect to the update server” error still occurs.Click on the downloaded file and follow the on-screen instructions to install it on your computer.Download the Microsoft Office 2011 14.7.7 version.Solution 4: Use Proxy Solution 1: Download Update Directly Fixing the AutoUpdate Error on macOS while Updating Office: Make sure to follow the guide accurately and minutely to avoid any miscommunication. Now that you are familiar with the nature of the issue, we will be moving on towards fixing it. Therefore, it is best to use Google’s DNS servers to eliminate the misconfiguration of the DNS settings. DNS Server:Sometimes, the DNS Server that is being used by the macOS to connect to the Microsoft servers might not be working properly due to which the error occurs.Therefore, an In-direct update or download of Microsoft Office 2011 might not be possible due to which you are receiving the Autoupdate cannot connect to the update server error. In-Direct Download: MAU might be facing issues while trying to download the latest updates from the Microsoft server because of incompatibilities with the operating system or due to network restrictions.Now, the issue is that MacOS has received multiple updates since the last version of Microsoft Office 2011 was released for it and the latest Operating system can often glitch out while trying to update Office. Therefore, the latest version for the Microsoft Office 2011 available is the 14.77 one and you cannot update any further. Limited Support:Microsoft AutoUpdate or MAU has limited support for the Microsoft Office 2011 client and the last update offered for the software was version 14.77 after which official support was ended. ![]() Autoupdate cannot connect to the update server What Causes the ‘Autoupdate cannot connect to the update server’ Error while Updating Microsoft Office?Īfter receiving a bunch of complaints, we looked into this issue and compiled the factors that trigger it as follows. However, you do not need to worry because we have compiled the fixes and workarounds to this problem in this article. However, Office users on Mac have been reporting the “ autoupdate cannot connect to the update server” error while trying to update their office installations and this has mostly only been occurring on the Microsoft Office 2011. Microsoft Office has become an industry standard for Word Processing applications and it surely deserves that spot.
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